TUC Cleaning Co (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose and protect your personal information.
We may collect personal information including:
- Name
- Phone number
- Email address
- Business or company details
- Job/site information (e.g. property address, project details)
- Any other information you provide when contacting us or requesting a quote
We may also collect limited website usage data (such as IP address and browsing behaviour) through cookies and analytics tools.
We collect personal information when you:
- Interact with our website
- Contact us via our website, email or phone
- Request a quote or engage our services
- Subscribe to updates or communications
We use your information to:
- Meet legal and regulatory requirements
- Provide and manage our cleaning services
- Prepare quotes and respond to enquiries
- Communicate with you about your project
- Improve our services and website
We may disclose your information to:
- Our employees and contractors for service delivery
- Third-party service providers (e.g. IT, website hosting)
- Government or regulatory bodies where required by law
We do not sell or rent your personal information.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure.
You may request access to, or correction of, your personal information by contacting us. We will respond within a reasonable timeframe.
Our website may use cookies and analytics tools to improve user experience and understand website traffic. You can adjust your browser settings to refuse cookies if you prefer. Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.